Shipping & Return Policy

Order Processing Times 

  • All orders received are shipped the following business day
  • Please allow 3-7 business days to receive the shipment prior to contacting support
  • Track your own package 

Domestic shipping options

  • Flat rate shipping rate: $10
  • Local delivery for this zip code: 01824
  • Free shipping on all orders over $100

Returns

If your order is incorrect, defective, or damaged upon arrival; we will exchange your item at no additional cost to you.

You may return new, unused, and unopened products within 30 days of delivery for a full refund. However, we do ask that you pay shipping for these returns. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as shipping costs. Please contact customer service to initiate a return by emailing support@suncannaoils.com or calling 781-488-6444

You should expect your refund within 14 days of receiving your package by us. If for any reason you do not receive your refund after 14 days, please contact us at support@suncannaoils.com. We will make every effort to resolve the issue immediately.

Potential service interruptions:

In case of any unforeseen or extenuating circumstances, such as natural disasters, pandemics, etc. there may be delays in processing of orders. We will communicate any unusual circumstances to our customers, any issues or concerns and when they may expect shipment.